How we handle your information
This notice explains what personal data Kadal Fresh collects through this website and how we use it. Last updated 9 November 2026.
Who is responsible
The data controller is Kadal Swift Freight Limited, trading as Kadal Fresh, 1st Floor, Luther Plaza, Off Nyerere Road, Nyerere Road and Uhuru Highway Junction, Nairobi, Kenya, P.O. Box 50, 90150. You can contact us about privacy at exports@kadalfresh.co.ke.
What we collect
When you send the enquiry form or email us, we receive the details you give us: your name, company, email address, phone number if you add it, destination country, and the content of your enquiry.
Our hosting provider keeps standard server logs, which include IP addresses, for security and fault finding. To limit abuse of the enquiry form we keep a short lived counter based on a scrambled form of the sender's IP address. It cannot be read back as an IP address and it does not contain your enquiry.
What we do not do
This website sets no cookies, runs no analytics or advertising scripts, and loads nothing from third party servers. Enquiries are sent to our mailbox by email and are not stored in a database on the website.
Why we use your data
We use your details to answer your enquiry, prepare quotations, and take steps towards a supply agreement at your request. If we trade with you, we keep the records that company, tax and export rules require.
Who receives it
Your enquiry is read by our export and commercial team. Our website and email hosting provider processes the data on our behalf. We do not sell personal data or share it for marketing.
International transfers
We are based in Kenya, so if you contact us from another country your data is processed in Kenya and on the servers of our hosting provider.
How long we keep it
We keep enquiry correspondence for as long as it is needed to deal with your enquiry and any business that follows, and afterwards only as long as the law requires for business records. You can ask us to delete an enquiry that did not lead to business.
Your rights
You can ask us for a copy of your personal data, ask us to correct or delete it, or object to how we use it. Write to exports@kadalfresh.co.ke. In Kenya you may also complain to the Office of the Data Protection Commissioner. If you are in the European Union or the United Kingdom, you may complain to your local data protection authority.